DO YOU WANT TO ACHIEVE MORE CUSTOMER SATISFACTION AND SALES WITH LIVECHAT?

We help you to select the various messengers and the right chat software and to make them known to your customers. The idea here is to bring your customers to the cheaper chat, because not only can you achieve a better customer experience, but also boost sales. Perhaps some of your fans are even suitable as customer advisors. There are solutions for this too.

Thanks to partners, Touchpoints is able to offer not only advice but also implementation and operation, especially digital customer service.

YOUR CONTACT FOR CONVERSATIONAL

Martin Lange

Text or video chat are becoming increasingly popular with customers. Bots relieve me of recurring inquiries outside of working hours and reduce the load in my service center. Those who use these systems can achieve between 10 and 40% growth.

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